Privacy Policy
Moment of Clarity (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide through our website, www.momentofclarity.com, and any related online forms, services, or communications.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information in the following ways:
a. Information You Provide Directly
You may provide personal information when you:
- Complete a contact or intake form
- Request information about our programs
- Subscribe to newsletters or updates
- Communicate with us via phone, email, or text
This information may include:
- Name
- Email address
- Phone number
- Location (city, state, or ZIP code)
- Any details you choose to share in a message or form
b. Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address and device information
- Browser type and operating system
- Pages visited and time spent on the website
- Referring and exit pages
We use this information to improve the website, analyze usage patterns, and maintain security.
2. How We Use Your Information
We use your information to:
- Respond to inquiries or appointment requests
- Provide information about our treatment programs and services
- Improve website functionality and user experience
- Communicate updates, offers, or educational materials (with your consent)
- Comply with legal and regulatory requirements
We do not sell or rent your personal information to any third parties.
3. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to personalize your experience and analyze traffic.
You can disable cookies in your browser settings, but some website features may not function properly if you do so.
4. Information Sharing
We may share your information with:
- Authorized staff or clinicians, for the purpose of responding to your requests or coordinating care
- Service providers or vendors, such as website hosting or analytics partners (under strict confidentiality agreements)
- Legal authorities, if required by law or to protect our rights and safety
We do not share your personal information for advertising or unrelated marketing purposes.
5. Data Security
We take appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, misuse, or disclosure.
While we strive to maintain the highest security standards, no online platform can be completely secure. You use our website at your own risk.
6. HIPAA Compliance
Moment of Clarity complies with the Health Insurance Portability and Accountability Act (HIPAA) to protect the privacy and security of your protected health information (PHI).
Any PHI you provide through clinical communications, assessments, or treatment is handled in accordance with federal and state privacy laws.
7. Your Rights
You have the right to:
- Access and review the personal information we hold about you
- Request corrections or updates to your information
- Withdraw consent to receive communications
- Request deletion of your data, where applicable
To exercise these rights, please contact us at [email protected].
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, security, or privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
9. Children’s Privacy
Our website is not intended for individuals under 18 years of age. We do not knowingly collect information from minors. If we learn that information from a child has been submitted, we will delete it promptly.
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Moment of Clarity
Address: 1400 E 4th St, Santa Ana, CA 92701
Phone: 949-625-0564
Email: [email protected]
Website: www.momentofclarity.com